Your
Visit
What to Expect at Your Visit
At South Austin Cat Hospital, we strive to create a stress free visit for both you and your cat.
First and foremost, everyone who works at South Austin Cat Hospital is a cat-lover. That means we will treat your cat like our own. We understand that cats are not small dogs, and our recommendations will be tailored to the unique needs of your cat. Our team approach allows us to create individualized medical plans that work for both you and your cat.
No barking dogs, ever. Every detail of our practice is designed around your cat’s comfort — from paint colors to exam room layout.
Our entire staff is trained in the most current low-stress handling techniques. We never scruff or roughly handle your cat.
Feliway pheromone diffusers in every exam room, classical music recorded specifically for cats, and soothing colors chosen for feline eyes.
Low-Stress Handling
Our entire facility is designed with your cat’s comfort in mind.
Quiet Environment
A peaceful clinic with absolutely no barking dogs. Your cat sets the pace of every visit.
Comfort First
We examine your cat where they are most comfortable — in the carrier, on the floor, or in our laps!
No Scruffing, Ever
We never scruff or roughly handle your cat. Gentle, patient handling is at the core of everything we do.
Treats & Enrichment
We offer food, catnip treats, toys, and play games during visits. Climbing and hiding places are available too.
Music & Pheromones
Classical music recorded for cats plays in exam rooms, and Feliway pheromone diffusers help lower stress.
No White Coats
Our doctors wear soothing colors. Research shows bright white appears as danger to cats, so we’ve chosen better.
Payment Options
We strive to provide convenient payment options to meet your needs and keep veterinary care accessible.
Accepted Payment Methods
We currently accept all major credit cards, cash, personal checks, Cherry, Care Credit, Scratch Pay, and Vet Billing. Full payment is required at the time services are rendered. We are also proud to work with any pet insurance company that meets your needs.
We strongly encourage all pet parents to consider pet insurance to help cover the costs of medical expenses for your feline family members. Every pet insurance policy is different, and we are proud to work with ANY pet insurance that meets your needs. Click here to learn more about pet insurance options.
Care Credit
The healthcare credit card designed exclusively for healthcare services with special financing options.
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Scratch Pay
A financing option for pet parents and a good alternative to a credit card. Simple, transparent payment plans.
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Vet Billing
Payment plans available directly through our practice. Speak with a member of our team to learn about terms.
Learn MorePet Insurance
We strongly encourage pet insurance and are proud to work with ANY pet insurance company that meets your needs.
Learn More